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About Us Terms & Conditions

Furless Terms & Conditions:

All orders are generally shipped within 2 business days, however, during busy time orders may take longer to ship.

We don't take responsibility for international orders shipped via Australia Post that are lost or damaged.

Private label orders are shipped according to the time frame quoted.

We offer a 100% Money back guarantee. Send back your item, and we will refund your money in full. Does not apply to general wear and tear, misuse, and private label orders.

We reserve the right to refuse orders we think may be fraudulent.

Please also note that direct debit payments are usually received by our bank the day after you have made the payment. If you have chosen express post, your order will be posted out to you once your payment has been received.

 

Privacy Policy:

We don't sell or trade your details with anyone.

We don't store your card details.

You are responsible for keeping your password secure. If you think your password may have become available to a third party, you are to contact us immediately.

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